Privacy Policy

Last updated: September 20, 2026

M&M Twins Limited (“M&M Twins,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit mmtwins.ca, contact us, or submit information through our website.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Company or store name

  • Business address

  • Information included in a contact or retailer application form

  • Any other information you include in your message

Please do not submit sensitive personal information through our website unless it is specifically requested.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser and device type

  • Pages visited

  • Referring website

  • Date and time of your visit

  • General website usage information

This information may be collected through server logs, cookies, and similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions and product inquiries

  • Process retailer or wholesale account inquiries

  • Provide information about our products and brands

  • Offer customer and retailer support

  • Improve the content, performance, and security of our website

  • Prevent spam, fraud, and misuse

  • Meet legal and regulatory requirements

We only collect and use personal information for reasonable business purposes.

Cookies

Our website may use essential or functional cookies to operate correctly, maintain security, remember preferences, and support embedded website features.

Third-party features, such as embedded Google Maps, may also place cookies on your device or collect technical information when they are loaded.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Third-Party Services

We may use trusted third-party service providers to help operate our website and communicate with visitors. These providers may include:

  • Website hosting providers
  • Email providers
  • Contact-form and spam-protection services
  • Embedded mapping services, such as Google Maps

These providers may process information only as necessary to provide their services. Some providers may store or process information outside Canada, where it may be subject to the laws of another country.

How We Share Information

We do not sell or rent personal information.

We may disclose personal information:

  • To service providers assisting with our website or business operations

  • When required by law, regulation, court order, or government authority

  • To protect the rights, property, or safety of M&M Twins Limited, our customers, or others

  • As part of a business transaction, such as a merger, sale, or reorganization

How Long We Retain Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected and to meet legal, accounting, or business requirements.

When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, use, disclosure, or modification.

However, no website, email system, or internet transmission can be guaranteed to be completely secure.

Your Privacy Rights

You may contact us to:

  • Ask whether we hold personal information about you

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Withdraw consent where applicable

  • Ask questions or raise a concern about our privacy practices

We may need to verify your identity before completing a request. Certain legal or contractual limitations may apply.

External Websites

Our website may contain links to third-party websites, including our separate wholesale ordering website and retailer websites.

M&M Twins Limited is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for businesses, retailers, and general audiences. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

M&M Twins Limited
Scarborough, Ontario, Canada
Email: mmtwins@mmtwins.ca
Telephone: 416-754-0558